Quality of certificate
consultancy in Cluster unix pdf
Last month Quality 101
began exploring the correct way to arrive at the ratings for Design Failure Mode
and Effects Analysis (FMEAs) with a discussion on establishing a severity rating
system and occurrence rating. This month the discussion continues with
establishing detection ratings.
The third rating that must
be determined is the detection rating. The detection rating is used to define
the effectiveness of the design controls in assessing the probability that the
failure mode will occur due to the failure cause to which it is linked. See the
table, “Typical Detection Rating.”
The highly subjective nature of this table makes it difficult to achieve
consistent application of the rating system when evaluating the effectiveness of
design controls. An alternative rating table that should improve the FMEA
group’s ability to consistently rate the effectiveness of design controls. See
the table, “Alternative Rating Table.”
To use the rating table,
two definitions must be understood. The first definition is the controlling
characteristic. This is the characteristic specification that is on the line of
the Design FMEA for which the detection rating is being developed. If developing
the detection rating for the first row of the example, the controlling
characteristic would be the component material thickness.
The second definition is contributing characteristics. These are the
characteristic specifications that are on all the other lines where design
control being evaluated can be found. For example, there is one contributing
characteristic—component material type.
The Road Durability Test has good correlation with the road impact resistance
that is being evaluated and represents the worst-case impacts that will be
experienced during the life of the component. The tested component material
thickness is known at the time of testing but is not at the minimum of the
specification. All of the component material properties have not been measured.
Using the Alternative Detection Rating Table, the detection rating of 6 is
assigned to the material thickness line and the rating of 7 assigned to the
material properties line.
When using the alternative rating table, it is not uncommon to assign ratings in
the 5 to 8 range. Many of the vehicle level tests being required by the
automotive companies today fall in this category.
What to work on
Now that the ratings have been developed, the FMEA group must decide which lines
of the Design FMEA to work on. The approach recommended by most FMEA manuals is
to calculate the Risk Priority Number (RPN=severity x occurrence x detection)
and begin working on the highest RPNs first. Some companies have gone as far as
establishing RPN limits for improvement action activity. A typical approach is
to require recommended actions for all RPNs over 100 and suggest recommended
actions for RPNs greater than 36 but less than 100.
With this method, there is a high probability that the wrong issues will be
selected for action. See the table, “Rating from Two Lines.”
The table provides the ratings from two lines of a Design FMEA. The first line
indicates that although the probability is low, there is a likelihood that a
failure could result in injury. The table also shows excellent design controls
exist to confirm the prediction. The second line indicates there is a high
probability of a noise or appearance failure occurring that the customer will
not find objectionable enough to return. Excellent design controls exist to
confirm the second line prediction as well.
If one uses RPN to decide what to work on, both of the lines will be given the
same importance. In some companies no action would be required because the RPN
falls below the action limit. Realizing the inherent weakness when using RPN to
prioritize required actions, some companies have decided to only use the SxO
calculation (Severity x Occurrence). Although the SxO prioritization method is
more effective than the RPN method, the provided example shows it does not work
all the time. A completely new method of prioritization is needed—the class
column.
In the zone
Three zones were introduced in the severity rating table discussion: Safety/Legal
Zone, Return/No Buy Zone and Conditioned Response Zone. The Safety/Legal Zone is
the most expensive zone to have an issue. When an issue occurs in this zone, it
must be worked on first. If an occurrence rating of 1 is given, the failure is
unlikely; the Safety/Legal Zone is defined as lines in the Design FMEA which
have severity ratings of 9 to 10 and occurrence ratings of 2 to 10.
The Return/No Buy Zone is the second most expensive zone for a company. Although
companies do not like to have issues that result in return or non-
purchase of their product, there is a low level of return/no buy zone issues
where it is more expensive to make these issues go away than to absorb the loss
when they occur. Many companies use an occurrence rating of 4 to establish the
limit.
Because Conditioned Response Zone issues have no immediate financial impact on
the company, they should never be worked on. See the table, “Class Column
Symbol Table.” Different companies have different symbols to designate the
zones. The symbol is placed in the class column of the Design FMEA.
Sometimes, there will be more than one item in the same zone. When this occurs,
lines with the high SxO within the zone should be worked on first. If the SxOs
are the same, use the RPN calculation for prioritization.
Once the failure modes, failure causes and design controls in the Design FMEA
have been defined, an efficient methodology is required to accurately identify
where company resources should be used to achieve the greatest payback in design
improvement.
Source: QualityMag
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